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Privacy Policy

Last updated: 11/4/2025

At Heurilens, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our AI-powered UX analysis platform at www.heurilens.com.

Information We Collect

Personal Information

When you create an account or use our services, we may collect:

  • Name and email address
  • Company name and role (Designer, Developer, Marketing, Business Owner, SEO Specialist, UX Researcher)
  • Account credentials (encrypted passwords)
  • Profile preferences and settings

Usage Data

We automatically collect information about how you interact with our platform:

  • URLs submitted for analysis
  • Analysis results and reports generated
  • Browser type, device information, and IP address
  • Pages visited, features used, and time spent on our platform
  • Cookies and similar tracking technologies

Analyzed Website Data

When you submit a URL for analysis, we temporarily collect and process publicly available information from the target website, including HTML structure, meta tags, and visual elements. This data is used solely for generating your UX analysis report.

How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our AI-powered UX analysis services
  • Personalize your experience based on your selected role and preferences
  • Generate role-specific insights and recommendations
  • Communicate with you about your account, updates, and new features
  • Analyze usage patterns to enhance our platform's functionality
  • Detect and prevent fraud, abuse, and security issues
  • Comply with legal obligations and enforce our terms of service

Information Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our platform, including cloud hosting (AWS, Vercel), database management (PostgreSQL), authentication services (NextAuth.js), and AI analysis (OpenAI). These providers are contractually obligated to protect your data.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect the rights, property, or safety of Heurilens, our users, or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections outlined in this policy.

Data Security

We implement industry-standard security measures to protect your information, including encryption (SSL/TLS), secure authentication, regular security audits, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us at info@heurilens.com. Analysis reports are stored for your reference but can be deleted upon request.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to certain data processing activities
  • Withdrawal of Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us at info@heurilens.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and remember your preferences. You can control cookie settings through your browser, but disabling cookies may limit some platform functionality. For more details, see our Cookie Policy.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including standard contractual clauses.

Children's Privacy

Heurilens is not intended for users under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately at info@heurilens.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of Heurilens after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@heurilens.com

Website: www.heurilens.com