How accurate is the AI-powered UX analysis?
Our AI is trained on Nielsen's 10 Usability Heuristics, cognitive psychology laws, and thousands of UX case studies. While it delivers professional-grade insights in 60 seconds, we recommend combining AI analysis with real user testing for critical business decisions.
What's the difference between role-based analyses?
Each role receives tailored insights: Product Designers get visual hierarchy and accessibility feedback, Engineers see technical implementation priorities, Product Managers receive strategic UX recommendations, CEOs get executive overviews with ROI focus, Consultants see comprehensive audit reports, Data Analysts receive metrics-driven insights, and UX Researchers get methodology-based analysis.
Can I analyze password-protected, staging, or Cloudflare-protected websites?
Heurilens works best with publicly accessible websites. For sites behind authentication, staging environments, or Cloudflare protection, some dynamic content or interactive elements may not be fully captured. In these cases, treat results as directional guidance. Tip: For the most accurate analysis, use a publicly accessible URL or temporarily disable protection.
Do I need technical knowledge to understand the analysis?
No technical knowledge required! Our role-based insights are written in plain language tailored to your expertise level. Whether you're a business owner or developer, you'll understand exactly what needs to be fixed and why it matters.
How long does an analysis take?
The Quick Scan (5-Second UX Test) completes instantly when you enter a URL. For detailed analysis, you can choose from 25+ specialized modules—each takes 30-60 seconds. Run multiple modules to get comprehensive insights tailored to your needs.
What makes Heurilens different from other UX audit tools?
Heurilens offers instant Quick Scan results plus 25+ specialized analysis modules, all personalized to your role and experience level. We combine speed, depth (150+ checkpoints), and actionable recommendations at a fraction of consultant costs.
How do credits work?
Quick Scan is free for all users. For detailed analysis, each of the 25+ modules costs 1-3 credits based on analysis complexity. Credits reset every billing cycle and unused credits do not roll over. See our pricing page for current plans and rates.
Can I get a refund if I'm not satisfied?
Yes, we offer a 14-day money-back guarantee on all purchases. See our refund policy for details.